Virtual video visits

Need a visit with your medical team but can't make it to the clinic?

Text

Virtual video visits give you online access to your medical team, through your smartphone, tablet or computer

Text

Talk to a doctor on your phone or computer through a virtual visit.*
Prescriptions are sent to your pharmacy.
Appointments are available during regular clinic hours.
Ask your provider or clinic staff for more information.

Our primary care physicians offer a full range of care. Together, they work to help our patients live as healthy as possible. Learn how to become a patient today.

Text

Put convenient, quality care at your fingertips

Horizontal Rule

FAQ

Accordion Block

Using MyHealthLightNow is easy.

You’ll need:
- An email address
- A smartphone, computer or other device with internet access
- A debit or credit card (unless you have a Medicare Advantage plan)
- The MyHealthLightNow app; text "HealthTeam" to 33289 for a link to download the app directly from the Apple App Store or Google Play
Once you've downloaded the app, call your USMD clinic to book a MyHealthLightNow appointment.
OR
Conditions include:
- Colds and flu
- Allergies
- Pink eye
- Ear infections
- Respiratory infections
- Sinus problems
- Skin problems
- Follow-up appointments for certain chronic health conditions, such as diabetes or high blood pressure
Please note that not all health conditions are appropriate for MyHealthLightNow. Your doctor or clinic will let you know if an in-person appointment is required.
OR
We designed MyHealthLightNow to be easy to use. If you need help registering or getting an appointment, call your USMD clinic directly. Someone on the staff will be happy to assist you.

OR
Costs depend on your insurance plan:
- Medicare Advantage plan holders** — $0 (no cost to you)
- For all other types of insurance — $30 copay before your visit; any additional costs will be billed after your visit
- No insurance — $95 per visit
To find out if your health plan covers MyHealthLightNow visits, please contact your insurance provider.***
OR
You’ll get instructions by email about how to access your visit information on the USMD website. You’ll also be asked to take a short survey to help us improve our service.

We’ll share the details from your visit with your primary care physician. This will help make sure that he or she is informed and prepared to offer additional care if necessary.

OR
MyHealthLightNow is available at all USMD clinics.

OR
Our patient support team is available to help you. Please call your USMD clinic directly if you need help signing up.

OR

Text

*Virtual video visits should be accessed in a private secure setting and not while driving.
**MyHealthLightNow is available at no cost to Medicare Advantage plan holders who participate in a plan accepted by USMD.
***Coverage varies by health insurance plan. Contact your health plan insurer for more information.

Horizontal Rule